!!!  For more information regarding office closure due to COVID-19, please visit HERE  !!!
Central Park Dental Clinic
A Great Dentist
Central Park Dental Clinic
  • Burnaby BC Family Dentistry
  • About Our Services

Letter to our Patients - COVID-19 Update

Updated March 20th, 2030

Dear patients of Central Park Dental Clinic

Due to the persistence of COVID-19 outbreak and with the guidance of our dental college, we have collectively decided to close the office for routine and non-urgent dental care. We understand this may be an inconvenience for you and your family, especially those who in the middle of treatment; however, as your primary oral health care provider I cannot stress enough the importance of social distancing.

At this point, all responsible dental offices are only open for true life-threatening emergencies, unbearable pain that cannot be relieved with over-the-counter medications, uncontrolled bleeding, or rapidly developing infections. Currently, if we are to see each other for something not truly urgent or distressing, we risk our families (yours and ours), staff and their families being exposed to COVID-19 by being outside, potentially picking up this virus that we don't truly understand. Please see the following latest articles HERE and HERE.

However, if you do experience the above conditions, please call our office for further instructions to get in touch with one of our dentists and we will decide how to manage your condition. If we can manage it with a prescription, we will do so. If we can only manage it in the office, we will assess it on a case by case basis. Due the shortage of supply of N95 mask and other Personal Protective Equipment at this time, we may have to refer you to another provider.

This is indeed trying times and the next week or two may prove to be a key turning point for either a turnaround or exponential growth of the disease. Please do your part to stay at home and keep social distancing.

Warm Regards, 


Drs. Roger Chan, Jennifer Rensen, Fanny Chu and staff at Central Park Dental

PS: All of our staff who have attended the Pacific Dental Conference have remained healthy and required no medical treatment.



Updated March 18th, 2020

Dear patients of Central Park Dental Clinic, 

As most of you are aware of the current COVID-19 situation that is going on right now, there have also been a rapidly changing information and health policy surrounding its containment

On March 13th, 2020, Dr. Bonnie Henry, Provincial Public Health Officer issued a letter to all health care professionals removing the need to self-isolate after travel as they were considered essential health care workers. She further went on to provide some recommended protocols to improve patient safety but made no mention of closing offices or broad self-isolation requirements of dental professionals.  On March 16th, 2020, Dr. Henry announced that everyone who attended the PDC needs to self-isolate until Sunday, March 22. The College of Dental Surgeons of BC has also issued a notice today strongly recommending that all elective and non-essential dental services be suspended immediately. This demonstrates the rapid development and seriousness of the disease that the province has now declared public health emergency. We recommend checking the latest recommendations daily.

We are taking her recommendation to help prevent further spread of COVID-19 to self isolate at least until March 22nd, 2020. Our entire staff from dentists, hygienists, dental assistants and front desk staff have not shown any symptoms to date (Day 11). We are hopeful and have tentatively set a return date March 23rd, 2020; however, we will be following the official guidance from Dr. Henry as well as various health care bodies as they update their recommendations. Further office closure cannot be ruled out at this time.

During the office closure, you call still call the office and leave messages for us, especially if you have a dental emergency and one of our dentists will return your call ASAP. Current recommendations on containing COVID-19 include limiting any procedures which produce aerosols; therefore, we are most likely be limited to providing prescriptions.

If you have been identified or has been in close contact with individuals identified as presumptive or confirmed case of COVID-19, please apply self isolate protocols. For more information, please visit BC COVID-19 Symptom Self-Assessment Tool.

Please visit this site for future updates. We hope you can join our efforts to prevent the spread of COVID-19 in these trying times. More information can be found here.


Warm Regards,


Drs. Roger Chan, Jennifer Rensen, Fanny Chu and staff at Central Park Dental