Central Park Dental Clinic
A Great Dentist
Central Park Dental Clinic
  • Burnaby BC Family Dentistry
  • About Our Services

Financial Info

At Central Park Dental, we don't want any patients neglecting their oral health due to financial concerns. We strive to remove any barriers between your dental well-being and your ability to receive the oral care you need. 

Dr. Chan, Rensen, and Chu will always discuss your budget when going over your dental procedures. Our dental staff will work with you to ensure that you get the treatment you need. We are here to serve you and your family and help you achieve healthy, beautiful smiles. 

We understand that each patient has different financial needs; and we work together to find a solution to get you the dental care you need, with or without insurance. Our dental staff will go through our different payment options, including:

Payment Options

We accept payments by 

  • Cash
  • Check
  • Credit cards.
  • Debit
  • Dental Insurance

If you do not have any dental insurance, fear not. We can work with you to prioritize the more urgent treatments and delay the optional treatments. We can make suggestions in enrolling plans that may help you to subsidize some of your dental needs. Sometimes, contacting the human resources department of your employer is the best way to realize dental coverage that you are not aware of. 

Unless otherwise discussed, payment is expected upon completion of treatment. For more complex treatments, we will consider payment plans on a case by case basis. Call our dental office today and learn how Central Park Dental can be the solution to your oral health needs.

Insurance

Navigating the world of dental insurance can be frustrating, even for us. In order to help make this process easier for our patients, we do everything possible to handle insurance claims for you. Insurance estimates accompany all treatment procedures before any work is done. If necessary or upon your request, we will ask insurance companies for pre-approval although this may delay the start of treatment. 

Frequently, however, insurance companies will not disclose plan information to us citing privacy concerns. Also, there are sometimes limitations on procedures that we are not aware of until a claim is submitted and processed, especially if you have been to another dentist or specialist for treatment. Therefore, it is important you provide us with updated dental coverage information or the exact treatment performed at another dentist or specialist so we can avoid any paying for treatment that is not covered. We normally charge our patients only their portion of the fee unless the insurance company is unwilling to disclosure plan information to us or if we are unsure if the frequency limit has been reached. 

For details of your coverage, it is always best to contact your insurance companies or the human resources department of your employer for further information. Your dental plan is a contract between your employer and your dental insurance company so they would be better at handling any coverage disputes.

Below is a list of some of the dental insurance providers we work with:

  • Pacific Blue Cross
  • Greenshield
  • Manulife
  • Desjardins
  • Group Health
  • RBC
  • Chambers of Commerce
  • Johnstons Group
  • Industrial Alliance
  • NIHB

Missed/Cancelled Appointment

We strive to give the best time estimates when we book your appointments and strive to be on time with our schedule, so we ask that our patients also strive to be punctual to their appointments. From time to time, we understand that your visit may be delayed by things like traffic, just like our treatment time may at times be prolonged for unforeseen circumstances. We ask you to give us notice as soon as you can if your arrival will be delayed so we can plan accordingly. 

If you are unable to make your scheduled appointment, please also let us know as soon as you can so we can offer your time slot to another patient in need. We do maintain a list of patients like yourself, who would like to be seen earlier than their scheduled appointments. We often have patients with dental emergencies who would like to be seen on the same day if possible and I’m sure if you are one of them, you would understand. 

For patients who have chronic problems of tardiness or missing appointments, we do have a no show or cancellation charge. On occasion, we even have to dismiss some of these patients if they continually cause inconveniences for patients like yourself for timely appointments.

Financial Policy

Please review our office financial policies:

  • Payment is due at the time of service
  • Insurance will assist with the cost of your treatment. You will be responsible for any unpaid fees.
Frequently Asked Questions

Mother, father, daughter, and son | Dentist Burnaby BCIt’s always important to consider your oral health, but even more important during flu season because a healthy mouth can help you recover faster.

As your dentist in Burnaby, BC, we want to make sure that you have the best tips to protect your teeth and your body when it seems everyone is sick.

Cover Your Mouth and Wash Your Hands

If you are sick or trying to avoid sickness, covering your mouth when you cough and sneeze can help. Also be sure to wash your hands – a lot. If you think about it, trolleys and hand baskets at the market have thousands of hands on them every day. Trains are also a haven for spreading disease. It’s a good practise to wash your hands after touching anything – door handles, faucets and anything else you come in contact with.

Rinse if You Vomit

The stomach acid passing through your mouth can deteriorate teeth, but brushing your teeth right away can cause additional damage to enamel. Rinse with plain water and swish it around your mouth immediately after. You can brush your teeth in about 30 minutes when saliva restores the natural pH of your mouth.

Stay Hydrated

Drinking plain water is best when you are sick because many electrolyte drinks contain sugar, which contributes to decay. Being ill can lead to dehydration, making you more susceptible to periodontal disease and dental decay.

Contact Our V5H 1Y8 Dental Clinic

For more great information on how to stay healthy, your dentist in Burnaby, BC is here to help. Call us for your next dental appointment.

Dental Insurance form | Central Park Dental ClinicIf you have ever wondered about the disconnect between dental and medical insurance, you are not alone. A recent news story discusses dentistry’s rough beginning – when your local barber was responsible for extracting teeth in addition to cutting hair.

As research finds more links between overall health and oral health, we see that the mouth is truly the gateway to the rest of the body and should be treated accordingly.

Dental Insurance

Most dental insurance plans cover preventive dentistry as well as basic care, but more complex procedures may only receive partial coverage, leaving patients with out-of-pocket expenses. The basic concept is that preventive dentistry will keep you healthy and complex procedures should only be occasionally necessary. In an ideal world, this is a noble idea. Biology often has other plans in mind. Even with preventive care, breaking a tooth or developing an infection might still occur, leaving a number of questions about the future of your smile and your wallet.

Contact Our Burnaby BC Dental Clinic

A Central Park Dental Clinic, we accept most private insurance and government plans and we strive to make it convenient for you to get the dental care you need to stay healthy. If you want a dentist in Burnaby, BC who will provide you great dental care in a friendly and welcoming environment, give us a call!

 

Close Up of patient getting filling | Dentist Burnaby BCWe use the latest detection technology to regularly screen your teeth for signs of decay. Decay begins because bacteria create an acidic environment and soften the protective outer shell of your tooth, known as enamel.

When treated early, you may only need a tooth-coloured filling to protect your teeth. That is why regular screening and preventive treatments are so important! When we have the chance to examine your teeth at least twice yearly, we can stop many problems before they even start.

Dental Fillings Process in Burnaby

Before we place a filling, one of our gentle dentists will remove all signs of decay and bacteria. Once we remove decay from your tooth, we need to seal and protect the area with tooth-coloured composite to prevent food particles and bacteria from re-entering your tooth.

Composite comes in a variety of shades and we can match it to your tooth, making your filling virtually undetectable. During the final steps of your treatment, we will polish your filling and shape it so that it feels comfortable and looks completely natural.

When left untreated, cavities can travel into the area of your tooth that houses your nerve and can cause you pain, potentially creating the need for a root canal or crown. Early treatment can save you time, hassle, and money!

man smiling in dental chair | Central Park Dental ClinicDespite the way dentists are depicted in movies and the media, the last thing we want to do is to hurt our patients! At Central Park Dental Clinic, we make patient comfort a priority because we know that dentistry does not have to be painful.

Gentle Dentistry in V5H 1Y8

When you receive treatment in our office, we spend a little extra time talking to you about any dental anxiety you may have and helping you to relax. Our dentists are extremely gentle and give injections slowly because the pain from anesthesia can be decreased with a slower injection.

We make sure we give the medication time to take effect, and we will test the area several times to make sure you are completely numb.

When it comes to your actual procedure, you can count on our dentists to have a gentle touch. You are always in control of your own appointment, so if you ever feel discomfort, we encourage you to speak up – even if that means just raising your hand. We can always take a few extra moments to make sure you don’t feel a thing.

Schedule an Appointment Today in Burnaby 

Most of our patients report that their treatment was comfortable and easier than they anticipated. We look forward to providing you with the high-quality, pain-free dental care you deserve.

!!!  We have now officially reopened for Phase 2 of COVID-19 with limited hours, please visit HERE for latest update (Last updated May 27th, 2020)
Please also check out our guide to "What to do if I have a Dental Emergency during COVID-19?"  !!!