Insurance

Navigating the world of dental insurance can be frustrating, even for us. In order to help make this process easier for our patients, we do everything possible to handle insurance claims for you. Insurance estimates accompany all treatment procedures before any work is done. If necessary or upon your request, we will ask insurance companies for pre-approval although this may delay the start of treatment. 

Frequently, however, insurance companies will not disclose plan information to us citing privacy concerns. Also, there are sometimes limitations on procedures that we are not aware of until a claim is submitted and processed, especially if you have been to another dentist or specialist for treatment. Therefore, it is important you provide us with updated dental coverage information or the exact treatment performed at another dentist or specialist so we can avoid any paying for treatment that is not covered. We normally charge our patients only their portion of the fee unless the insurance company is unwilling to disclosure plan information to us or if we are unsure if the frequency limit has been reached. 

For details of your coverage, it is always best to contact your insurance companies or the human resources department of your employer for further information. Your dental plan is a contract between your employer and your dental insurance company so they would be better at handling any coverage disputes.

Below is a list of some of the dental insurance providers we work with:

• Pacific Blue Cross
• Greenshield
• Manulife
• Desjardins
• Group Health
• RBC
• Chambers of Commerce
• Johnstons Group
• Industrial Alliance
• NIHB