Missed/Cancelled Appointment

We strive to give the best time estimates when we book your appointments and strive to be on time with our schedule, so we ask that our patients also strive to be punctual to their appointments. From time to time, we understand that your visit may be delayed by things like traffic, just like our treatment time may at times be prolonged for unforeseen circumstances. We ask you to give us notice as soon as you can if your arrival will be delayed so we can plan accordingly. 

If you are unable to make your scheduled appointment, please also let us know as soon as you can so we can offer your time slot to another patient in need. We do maintain a list of patients like yourself, who would like to be seen earlier than their scheduled appointments. We often have patients with dental emergencies who would like to be seen on the same day if possible and I’m sure if you are one of them, you would understand. 

For patients who have chronic problems of tardiness or missing appointments, we do have a no show or cancellation charge. On occasion, we even have to dismiss some of these patients if they continually cause inconveniences for patients like yourself for timely appointments.